The second-hand marketplace Shoppers Express Anger About Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
